Our office is located in Gilbert, Arizona. For a list of our service areas and general map, please see Service Areas
Yes! TD Fresh Impression is fully licensed and insured for your peace of mind. We are committed to providing safe, professional, and reliable services.
Proof of insurance is available upon request.
In-home consultations are complimentary and there is no obligation. Consultations, typically take between fifteen minutes to an hour, depending on your needs and questions. For more information on the type of services we offer, please visit our services offered. In-home consultations are performed during regular office hours 8 AM – 6 PM Monday – Friday and 9 AM – 1 PM Saturday and Sunday.
We provide all the necessary cleaning products and tools (including vacuums and mops and a three-foot ladder.) to deliver exceptional results. Our team is thoroughly trained in the safe and effective use of our products to ensure the highest level of cleanliness. See our Cleaning Products page for more details.
We prioritize using eco-friendly products whenever possible, though occasionally, we may use stronger solutions to meet our high cleaning standards.
If you prefer us to use your own cleaning products, we’re happy to accommodate! Just ensure they’re left out for our cleaners, and we’ll discuss any specific preferences during your initial consultation.
*We will use your vacuum upon request considering it is in good working order only. We will not clean, maintain or troubleshoot problems on equipment other than our own. We will require the use of your vacuum if your pets have accidents.
If you have last-minute instructions, feel free to leave a note for your cleaner in a visible location. For non-urgent requests, you can also email us at support@tdfreshimpression.com within 24 business hours of your service, and we’ll make sure your cleaner receives the message.
Important:
For schedule changes, appointment cancellations, or modifications to your cleaning services, please contact our office directly. These requests cannot be handled through your cleaner. For more details, refer to your Welcome Packet.
At TD Fresh Impression, we value your time and strive for consistent punctuality. You will receive a notification when your cleaner departs, so you’ll know exactly when they’re on their way.
In the rare event of unexpected delays—such as traffic, inclement weather, or unforeseen circumstances—we will immediately notify you with updated arrival information.
Your time and trust are important to us, and we are committed to providing a reliable, timely service every visit.
At TD Fresh Impression, we’ve designed a streamlined, paperless payment process to make your experience as convenient as possible.
Payment Methods We Accept:
Payment Setup:
Other Payment Details:
To secure your appointment, a 25 % advance deposit of your total service cost is required. This deposit will be credited toward your final balance upon completion of the service.
*For more details, please ensure you review our cancellation policy or reach out to us with any questions.
While floor plans may be similar, every home is unique! We take into account various factors that can influence the time, effort, and resources needed for each cleaning. These include:
Rather than charging based on square footage or the number of rooms, we create customized estimates tailored to the specific needs of each home. This ensures we provide the best quality service while addressing the unique characteristics of your living space. ** Please note, Short-Term Rental cleanings are charged differently.
At TD Fresh Impression, we are proud to offer a premium cleaning service that prioritizes quality, consistency, and trust. Our rates reflect the value and care we bring to every home.
Here’s what sets us apart:
Choosing TD Fresh Impression means investing in a service that values your home as much as you do.
Yes, we offer limited weekend slots with service hours from 9 AM to 1 PM. If you prefer a weekend appointment, please let us know during your initial consultation. Our team will notate your preference and check availability to accommodate your request.
If you need to cancel a cleaning due to travel or scheduled contract work in your home, we kindly request at least two weeks’ notice.
For a detailed overview of our cancellation policies, please refer to your Welcome Packet and your signed agreement, which outlines specific terms, conditions, and any associated fees.
Important reminder:
A 25 % deposit of your total service cost is due at booking and becomes non-refundable for cancellations made within 72 hours of your scheduled service (including weekends and holidays).
Your fee is based on the Revolving Service Plan you selected. When a cleaning is skipped, additional time and effort are typically required at your next visit to maintain our high standards of cleanliness. As a result, an additional fee will be applied to cover the extra time and work needed during your next scheduled appointment, regardless of the reason for cancellation.
General Cancellation Guidelines:
We’d love to hear from them! The best ways to get in touch are:
Absolutely! We offer an incredible Referral Rewards Program to thank you for spreading the word.
Here’s how it works:
Referral Reward Details:
For Non-Client Referrals:
For full details, check out our Referral Rewards Program.
At TD Fresh Impression, your comfort, trust, and peace of mind are our top priorities. Every team member undergoes comprehensive background checks and drug screenings to ensure the highest level of professionalism and safety in your home.
Our associates are also proficient in English, ensuring clear and effective communication throughout your service. We are committed to providing not only exceptional cleaning services but also a respectful and trustworthy experience tailored to your needs.
While we strive to meet a wide range of cleaning needs, TD Fresh Impression does not provide the following services to ensure the safety of our team and the protection of your home:
